Three Words Every Volunteer Needs to Hear

As multisite leaders, our words have power and influence that echo in the hearts and minds of our volunteers beyond the weekend. What we say, and how we say it, matters more than we realize. In the rush of our weekend responsibilities, and in the spirit of completing tasks quickly, we often fail to think critically about what we’re saying to our teams in the heat of the moment, and it’s in these moments that our words either build up our volunteers or tear them down.

If you’re like me, there have been moments where you totally said the wrong thing at the wrong time to a volunteer. You’ve crushed their spirit and sent them walking out the door. I’ve had to apologize for more moments like that than I would care to admit, and I would do anything to take those words back. I’ve had to learn the hard way just how powerful my words can be in both negative and positive ways. The words we plant in our volunteers hearts and minds today determines the world we reap tomorrow. Our volunteers need to hear words that build them up, empower them, and release them to serve with confidence.

“I trust you.”

I cannot think of another phrase that reinforces these truths more powerfully than, “I trust you.” Trust is the greatest expression of our gratitude. When we tell our volunteers that we trust them, it releases them to serve and make decisions with courage and confidence. When we fail to equip our volunteers with trust, we fail to empower them to lead and serve at any level in our churches. But before we can give trust away freely, we have to train properly.

If you can’t trust your volunteers to make the right decisions, you shouldn’t trust your training process either. We can’t blame our volunteers for indecision when our volunteer process lacks the proper training and coaching. When we provide the proper training and the right coaching, our volunteers are equipped to make decisions that emulate the DNA of our church.

If volunteers are the lifeblood of our churches, let’s equip them with the right training, and empower them with our trust. If you have volunteers that you can’t confidently say, “I trust you” to, it might be time to reevaluate your training process or redirect where they’re currently serving.

Create a world where your volunteers feel trained, trusted, and appreciated. What other words or phrases do you think volunteers need to hear?

The Responsibility Every Multisite Leader Has

In the world of multisite ministry, most pastors and leaders wear multiple hats. The student pastor helps with adults classes and groups, children’s workers help with administrative tasks during the week, worship leaders look after the care needs of the campus, and the campus pastor jumps in wherever needed. Regardless of the position, or how many of them you hold, there is one thing every multisite leader must do, and the best multisite leaders know this. They know they have one job to execute at the campus level, and it may not be what you think, and it unquestionably requires a lot of hard work.

So what’s the job? What’s the role of every multisite leader? It’s to implement the vision of their senior leader.

Multisite leaders are vision implementors, not vision creators.

Sounds strong, right? Don’t get me wrong, we can be creative with the implementation of the vision, but we hit roadblocks when we try to create a vision different than the one God has given to our leaders. As implementors, we have to be sure that we fully understand, embrace and internalize our senior leader’s vision, because before we can ever implement something we have to own it, heart and soul. If we haven’t, our team and leaders will know right away that we are not fully bought into the idea and everyone wants to follow an authentic leader who is truly inspired by a clear vision.

Too many times, multisite leaders rush to the implementation phase without internalizing the true vision and reason behind the idea, or philosophy of their leadership. To avoid this mistake requires slowing down the rush to impress, asking further questions to understand better, and spending adequate time in personal prayer before public action. When we do these things, the vision takes root in our heart and mind long before we ever begin the implementation process.

The tension is the innate desire of every leader to create vision, rather than implement it. I’m not saying we can’t create as leaders, but rather what we create must flow from the source of our leader’s vision. Our leaders are counting on us to help them establish their God-given vision and not create a new vision altogether.

The easiest way to implement vision is to know what is most important to your leaders right now. In our church, the most important thing to our senior pastors right now is to see the majority of our church connected in groups. To copy the words of Andy Stanley, we believe “circles are better than rows.” Our leaders want to see the people of our church connected in a biblical community where encouragement, scripture, prayer and serving others is taking place. So my role, and everyone’s role on our team right now, is to champion the “groups” culture of our church.

But before we could ever implement this initiative with authentic passion, we had to internalize the reason behind this vision. After hearing from our leaders the why behind what a healthy “groups” culture could mean for our church, and further understanding the vision, we’re all working to implement groups in our spheres of influence. We still have our typical job responsibilities, and groups has become one of the ways we execute those tasks. It’s not just one department’s job; it’s everyones job – we all own the vision.

I’d love to hear your thoughts on how you internalize and implement your senior’s leaders vision.

One Place Everyone Should Visit Before Work Today

The demands of full-time ministry will always exceed our capacity to respond. We could serve people and the mission of the church from the moment we wake up until our head hits the pillow in the evening. You might disagree with me, but I don’t think God only wants our service. In fact, I believe that before he wants our hard work, he wants our heart and our sole attention.

Before Jesus rushed into the needs of the day and ministering to people, he got alone and sought God. In Mark 1:35 it reads: “Very early in the morning, while it was still dark, Jesus got up, left the house and went off to a solitary place, where he prayed.” Jesus had a habit of seeking God before he served people for him. As leaders in ministry, we need to make sure we model this same behavior – seeking God before we serve on behalf of God.

Serving God without seeking him is like working out on an empty stomach – there is no benefit. We have to make a commitment daily to seek God in the sacred place. This is not a post about how to seek but rather when and where to seek him.

The sacred place should never be second place.

Start early. I’m a huge fan of encouraging people to seek God in the morning – after all, Jesus did. I grew up in a church culture that encouraged you to “find a time of day that works best for you,” but I’ve grown to disagree with this teaching. Visiting the sacred place is not about our daily plan – it’s about his plan for our day. Your ability to visit the sacred place in the morning will determine the direction of the rest of your day.

Do you control your schedule or does your schedule control you? I know moms who wake 30 minutes before their children to start their day with God and dads who are found reading their Bible at the kitchen table first thing in the morning. For me, spending time in the sacred place requires scheduled time.

The sacred place should never be just anyplace.

Jesus left the house and went to a solitary place to pray and the Gospels record him doing this often. Too many Christians have attempted to hit the easy button on communing with God. I’m not saying that listening to God’s word while driving is bad, I just don’t believe that it is enough. The sacred place should be a place where distractions are extremely limited, and where one can focus solely on the Holy Spirit’s presence. Everyone is seeking more quiet spaces: a recent NBC poll showed that 81% of Americans confirm they need more quiet in their lives. Intentionally creating a place to commune with God could radically change how clearly you hear his voice and sense his presence.

Regularly visiting a specific, routine sacred place in your home or outdoors can totally change how you approach your time with the Lord. While the actual location of the sacred place may move from time to time, we cannot neglect to visit it altogether. Ignoring the sacred place reveals a hole in our theology, that we can work apart from the Holy Spirit’s work in us.

Make it your highest ambition to know God rather than to serve God. Lance Witt

What about you? Is there a time of day or a special place that has kept your sacred place active and alive?

Thriving as a Bi-Vocational Leader in Ministry

I’m not sure how my friend, Brandon Catoe gets it all done. He’s a husband, father, business owner, adventure seeker, and an incredible campus pastor at our Christ Fellowship Okeechobee Campus in Okeechobee, FL. I’ve never known Brandon to miss a meeting at church or the office, nor one of his son’s football games. So how does he get it all done?

I recently had the opportunity to talk with Brandon about what he’s learned the last two years while serving his family, leading his business, and growing his ministry influence, and below some tips Brandon shared:

1. “Stay anchored to the call.”
For Brandon, this is the call to ministry and building God’s kingdom. The natural pull for any business owner or leader, is the company. After all, it’s typically the company’s compensation that’s allowing you to offer additional time in ministry. Remembering the call is particularly significant on tough ministry days – days when you wonder if your sacrifice is worth it, if you’re making a difference. For Brandon, the conviction of the call compels him to stay committed to the life of the bi-vocational pastor.

2. “Establish accountability outside your business and church.”
Having a relationship that can help you process frustrations both at work, or in ministry, is key to your emotional health. An accountability partner that understands both worlds can be hard to find, but they’re out there. The most important attribute of this relationship is finding someone strong enough to remind you of your key convictions. Brandon has a weekly meeting with his accountability partner, and that keeps him grounded and focused on both his career and his church.

3. “Intentionally include your family in ministry.”
Because of the demands on the schedule, a pastor’s family can be excluded from ministry without intentionality, and that’s why Brandon is always working to involve his family. He continually shares the stories of transformation with them, and reminds them of what they’re accomplishing together. Another simple step he takes, is to keep his wife updated by forwarding to her any ministry related emails and calendar invites as soon as he gets them. This practice keeps her more connected to what is taking place within the ministry. As a bi-vocational pastor, learning how to involve your family will strengthen your family bonds.

4. “Stay connected to both teams.”
Every business owner and ministry leader knows that it’s all about the team. You can’t do one without with other. For Brandon, the corporate team gets four days a week and two hours each morning. This ensures that his day-to-day business operations will continue in his absence. Wednesdays and Sundays are committed to ministry. Wednesdays are typically for meetings and planning for the weekend, while Sundays are focused on his two services and building relationships with his volunteers. Being a team player and a team leader is vital to any bi-vocational leader’s success.

While I’m not a bi-vocational leader, I’ve learned a ton from Brandon. His ability to manage teams, protect his family time, and still have fun, inspires me to be a better leader and pastor. Are you a bi-vocational leader? If so, in what ways are you finding success in balancing both worlds?